Very good customer service went into have key fob batteries replaced and they looked up my car an found recalls on the ignition so they are replacing for free and new keys
I am very happy with the employees of Heller. Very friendly and trustworthy staff. As a plus, they do live in the real world! Thanks again!!
I had been looking for a used Jeep Wrangler for a couple of months. On a trip to Naperville, we were passing Heller Motors and decided to stop by. We drove around the lot, got out a couple of times, and were never ambushed by a salesman. We didn't have a lot of time and I was not serious about purchasing that day so it was a very welcomed difference to the other dealerships I had been to recently. When I found what I was looking for, Jeremy tracked down the recent trade-in at the El Paso location, brought it to Pontiac and was ready and waiting when I arrived. He was great to work with. I wasn't trading in my current vehicle and he was upfront and no pressure about it. Although I chose to do the paperwork that day, he offered to have it done for when I returned to pick up the Jeep so that I didn't have to wait. Keith was efficient and detailed with the paperwork. They inspected, serviced, and detailed my Jeep in two business days and I was on my way. It was well worth the drive from Springfield. Many thanks to Jeremy and Keith. They made it easy and stress-free to purchase a vehicle.
I had them do a rotation..... I had all 5 lug nuts fall off one wheel before I even left the parking lot! I'll still give them 4 stars due to the willingness to make it right. Thanks for the free rotation.
Fast and friendly service.