Customer Testimonials
Kyle was beyond helpful in our purchasing experience. We will always make the 2 hour drive to work with Kyle because of his excellent customer service skills. We were in a financial bind, and he was more than willing to help us!
Great fast service. See Justin in sales great guy we love are suv would buy again.
Excellent service!!! They were very informant and very knowledgeable about what I wanted and they came through for all of the details that I wanted on my new vehicle. The communication was excellent also. I didn’t feel pressured about sales and they explained all of the warranty and knowledge of the vehicle.
Great experience with Bob Corrie!
Bought a used truck from Trent Rousey last week and was very happy with the process. The pricing on the truck was great and they made sure some repairs were made before I took ownership of the vehicle. I’d highly recommend working with Trent!
Fast and no pressure sales!!
a very good experience
Ellie was such a great help in assisting with my truck purchase. She is very knowledgeable and not at all pushy! In fact, the entire staff was amazing. Best truck purchase experience in my book. We will definitely be back for future purchases. Thanks so much Ellie and Aaron and Jordan for making everything so easy!
Changed my fob battery quick, easy, and service was excellent!!!
As a woman, I always worry when buying a car. I want a top quality vehicle at a fair price and to be treated with respect during the buying process. Jeremy Mehrkens was an absolute dream to work with. Attentive and detail oriented, I felt confident and cared for throughout my purchase. The rest of the team was fantastic as well. I couldn’t have asked for a better experience.
Thanks hellers for the 2024 jeep compass I really enjoy it I also want to thank jake Monroe to helping me pick the right vehicle for me
Justin was so patient with me I came in with a long list of cars to look at he found me (not one on my list) one I am happy with. There were some minor things and he made sure they were taken care of for me. I have the car I'll be driving for years to come.
Excellent experience with Trent Rousey, made the process clean and simple and very easy to go through.
This was the 3rd vehicle we have purchased form Hellers, we dealt with Max and he was great on helping us to Decide what best for our needs. We enjoy the no hassle and pressure! Strongly recommend Hellers for your next purchase. Financing was quick and easy and was able to pick up within a day.
Great experience. Max S. Was my sales rep and handled everything promptly and accurately. Communication was clear and he followed up multiple times throughout the process. Ask for Max!
We were shopping for a new to him car for our son but not sure what we were wanting. Jeremy listened to our criteria and hit a home run with the Cadi XT5. Jeremy was professional while keeping the experience fun and simple.
Honestly a very welcoming experience. Sounds cliché but its been a very long time since I stepped foot inside a dealership of any kind. Eric and Justin were very kind, helpful and had that small-town feel when questions were asked ect. Do your homework on the vehicle you may be lookin at first, and they will help with the rest. Currently the numbers they were able to work out were very good, alot better than I anticipated. Family of 5 kids we stretch things out but they were able to make the numbers work for us. Worked for us, maybe not ... Read More Google - Aug 18, 2026
I feel very grateful with justin for helping to close this deal, he walked with me in the whole process and had a lot of patience with him definitely recommend Heller Motors and Justin if you wanna get a brand new car, im Very happy with my New F250 XLT
Big Thanks to Trent and the Heller Dealership in Pontiac, Illinois I was well taken care of and got a variety of options for my next vehicle and I am happy to say that I found the vehicle that fits me thanks, Trent and Heller dealership I will recommend family and friends
Max was great at being cognicant of my time since I live over an hour away. There was hardly any wait time from the finance team. I was very pleased with the transaction and Max went above and beyond to make it all work!
I had an exceptional buying experience buying a new truck with the help of Trent Rousey! Trent was very professional, polite, communicative, and helpful! He impressed me so much over the phone that my wife and I drove twenty-two (22) hours round trip to purchase from him. For your next vehicle purchase , use Trent at Heller motors, and enjoy the experience! Keep the roll going Trent, 25+ years of treating people right!
100/100. Great customer service and friendly staff. Thank you so much Kyle, Jeff, Jason and even the receptionists! You have a great team and from the moment we walked in the front door we felt welcomed and a priority. Would definitely recommend to anyone looking for a new vehicle shop with Kyle!! My wife and I came in following a total loss claim and Kyle Fajardo got us taken care of. We had a great experience and they helped us thoroughly with all the questions we had regarding the vehicles we were considering. Left the lot in a 2024 Grand Cherokee L ... Read More Google - Aug 8, 2026
Jimmy Moran was the best! He helped me get my new Ford escape and hellers process was smooth!
My salesperson Trent was awesome.
I am out of state, KY, found a truck in IL. Contacted through Autotrader site, ended up with Trent on a Monday.
Trent responded quickly, a couple of back and forths, deposit, and deal done on the same day.
Being 5.5 hours away, Trent produced more pictures and videos to give me confidence in my purchase. He even responded on this day off, which I still feel bad about, but thanks Trent.
Through the week, he was in constant communication via text (my preferred) and verified what I needed to bring with me.
Drove up to ... Read More Google - Aug 2, 2026
Justin made the process of buying our new car extremely easy and enjoyable! Would highly recommend.
I purchased a vehicle sight unseen, a first for me. Jeremy the salesman was honest about its appearance and condition, also great at communicating through the entire process. They arranged the shipping and it came very soon after the process was finalized. No gimmicks from the finance manager about warranties and protection plans. Nice to work with a dealer who isn’t pushy on that stuff! I will definitely look here again when it’s time for another new vehicle! Thanks again guys!!
We were really happy with Trent! He worked with us to make sure the truck was what we wanted. More importantly, he answered every question we had and checked in on us during the purchasing to make sure we were comfortable.
Great experience! I had been working with Trent Rousey for about three weeks before we found just the car I wanted. He thoroughly answered any questions or concerns I had. Gave me a great price on the new car.And on my trade. Trent made my almost three and a half hour drive well worth it.
We recently bought out second car from Heller, after an initial hiccup their entire management team mobilized to make things right, The Heller family ownership, Manager Eric Prendergast and GM Glenn Radebaugh all went above and beyond to solve the issue, we will continue to purchase our vehicles from them in the future and absolutely recommend them to any out of state costumers wondering if this is the right place to do business.
Jeremy was amazing as I was searching for the car I knew I wanted. There was never any pressure, only understanding and a lot of patience. I trusted his insight and valued his honesty and integrity.
Great service, happy with my 2021 Nissan Armada purchase!
Justin made this the best car-buying experience I've ever had. He was friendly, honest, and never made me feel pressured. He answered all my questions, kept me updated throughout the process, and made everything easy from start to finish. The back office was smooth sailing as well, and the entire team made the process quick and hassle-free. If you're looking for a dealership that truly takes care of its customers, ask for Justin. I couldn't be happier with my experience and highly recommend him!
Recently bought a new Laramie using Trent. It started with an inquiry just to see if the truck was still available. He responded right away was not pushy sent me the bill of sale. I reviewed and sent him information on my trade. The offer was just right. Trent made my process of buying a truck perfect. From start to finish I had a new truck in a few hours with out ever stepping on the lot. Trent renewed my trust in good salesmen. No lies no strings attached, just a good honest man. I will be back.
Another one in the books. This is just the latest in a line of vehicles our family has purchased at Heller Motors, with the assistance Jeremy Mehrkens. He always cuts straight to the point, makes the whole process incredibly quick and easy.
My wife and I recently purchased a 2021 Ram 1500 from here and Jeremy Mehrkens was extremely knowledgeable and helpful. He made my wife and mine's experience very easy and fun. He stayed in communication with us the moment we showed interest and answered every question we had for him. All in all it was a 10/10 experience and we plan to use Jeremy for our next purchase in the next 6 months to a year. We will definitely become repeat customers...
Long wait times.
I had a great experience at Heller Motors! Don was fantastic to work with—friendly, honest, upfront and never made me feel pressured into anything.
One thing that really stood out to me was that there were no hidden fees or surprise charges. Everything was exactly as promised, which is hard to find these days. The whole process was quick, easy, and stress-free. Jimmy in finance was a pleasure to work with as well.
I'm very happy with my vehicle, its flawless and would recommend family and friends to ask for Don. This was an easy, honest car-buying experience ... Read More Google - Jun 24, 2026
Don is a straight shooter & I appreciate him answering questions & no runaround. He was great to work with !
3rd vehicle from Heller, Jeremy is great to work with, no beating around the bush, just straight forward answers
We stopped in this morning to begin our search for a new car for my wife. We did not expect to drive one home today. We met Trent as we were walking through the front door and the rest went as smooth as we could have asked for. Very professional, knowledgeable and accommodating. Least stressful car buying experience we’ve ever had. I used to equate car shopping with getting a root canal but Trent changed my opinion!
Dealership is a great place. Kyle has sold us our last three vehicles and I trust him to make each experience easy and enjoyable. 10 stars if I had the option. We will be lifelong customers.
I recently purchased a vehicle from Heller Motors in Pontiac. Bruce, Eric and Jimmy were all wonderful to work with. Bruce showed me mulltiple vehcicles and patiently followed up with me through various communications.
Trent did an awesome job
Best car I ever bought from the best sales person ever! Says my mom, Vicki Hall. Trent took the time to show me how to use all the functions, which she promptly forgot!
We recently purchased from Heller and live in Northern Michigan. Found the Lincoln Navigator on line and contacted Michael Wojcik at the dealership. Within 4 days we put money down to hold vehicle. We drove to Pontiac looked at car and closed the deal. Michael was so helpful in preparing for our arrival so once the decision was made it was minimal amount of time to be done and head home. Thank you Michael for making our experience a good one.
There are about 8 Jeep dealerships within a 15 mile radius from where I live. Yet, I'll drive 1.5 hours to shop with Heller Motors in Pontiac. Custom ordered my first Wrangler with Jeremy M in 2022 and then upgraded to a Rubicon this year. Both times, Jeremy was responsive, up front with pricing, and fair on numbers. Never felt any pressure nor did he give some B.S. salespitch. He went above and beyond to find the exact vehicle I wanted. Will definitely recommend to family and friends!
I was shopping for only hours when I noticed a nice truck. From the moment I sent Trent Rousey a message he had my back. He drove the truck ,checked it all out had service handle a few issues took great care of me the entire time . Even down to the financing. Followed up with me even after I drive it home making sure I was still happy with my purchase! Indeed I was and would highly recommend Trent R. And his team.
Trent Rousey was awesome to work with! Made everything super easy for us and got us exactly what we wanted! Wouldn’t recommend anyone else!
Had the privilege of working with Jake on his first in person sale as a salesman. And I must say, he did a great job. Super honest, forthright, and transparent. I appreciated his communication consistency throughout the process. And over all, just a great guy. Not to mention the manager, Eric, who also helped us out a great deal, and was great to meet and work with. Highly recommend these guys.
The numbers may not have been what I wanted, but Bob was certainly one of the best salesman ive worked with. He's extremely knowledgeable and honest about the process. He gave the most realistic information, which is much appreciated. If you want a no pressure buying experience and genuine help, bobs the guy. I would definitely purchase a vehicle from there if the numbers were better on my end, it had nothing to do with them.
Very wonderful group of people. I worked with Jake mostly. They took great care of me and my kids while we waited on the jeep we bought to be buffed and ready to go. I highly recommend them. We will go back for future purchases.
Joe was an excellent salesman. This is my second vehicle from Hellers. 10/10 would definitely recommend!
Awesome experience. No pressure and straight forward. Michael Wojcik was a pleasure to work with. I highly recommend him. Finance department was awesome as well.
Jeremy is great to work with. We call him, tell him what we want and it’s there. Hassle free as always. Been buying cars at Hellers for years. Great service always
I worked with Kyle Fajardo, salesman, to buy the first vehicle I ever purchased sight unseen. He was great to work with, showed me everything about the vehicle through videos and pictures. There were no surprises when it arrived. Heller Motors managed the shipping and it showed up at my door. Great experience and would definitely do this again with Heller Motors and Kyle. Thanks Kyle.
I'm glad I drove the extra miles to Heller. I got a great deal and my salesman Max was very knowledgeable and professional. We will definitely be back for the wife's SUV.
Buying a car from Trent was incredibly easy. I called Heller to ask about a specific Jeep, and Trent confirmed it was available and offered to have it pulled up and ready when I arrived. He even went the extra step of sending a video of the Jeep. From test drive to purchase, I was in and out in just a couple of hours. Thanks, Trent—I would definitely buy another vehicle from you.
Jeremy and Eric are the best!!
We got locked out of our car across the street and these guys sent out a guy (I believe John/jon) and he got us back in no charge. Also wouldnt take any money for it. Least we could do is leave a good review!
I chose Heller Motors cause of their long standing in the community. The salesperson, Bruce was very professional, kind and knowledgeable. I'd recommend Heller Motors to family and friends.
Trent was great. The most painless car buying experience I’ve had. Did the whole process through text. With a couple of phone calls. I felt like I walked away with a fair deal. Jimmy in finance was great too. Got me in and out. Heller Motors rocks. Filled the gas tank too! Nice touch. Very personable dealership. I’d shop there again.
The staff was very nice and helpful
Shout out to Pete and Adam, great service and constant communication. Made the process easy and seamless, maybe one of the easiest purchases i’ve had.
Jeremy worked with me for almost a year on and off to buy a used Mach E. Buying process was fast easy and car was just like explained waxed and ready. In and out in 2 hours. Thanks.
My salesman was Trent Rousey. Trent was very knowledgeable, informative, and helpful. I will definitely recommend him as a salesman to friends and family.
Great experience with Kyle. Very accommodating and fair. Went out of his way to make the buying experience pleasant. Thanks!
Great staff, loved working with Don!
Our salesman Trent did a great job! He was very polite and easy to talk to. If he didn't know a answer to our question he would find out. Our purchase went very smoothly! Would definitely go back and see Trent again. Thank you Trent!
We worked with Trent during our selection process. He was personable as well as accommodating. He sent extra pictures to insure we could get a close look at every angle of our Navigator. The process was quick and uncomplicated. We would recommend Heller Motors!!
My husband and I highly recommend Heller Motors, Joe Andres in sales and Jimmy who helped us with all the paperwork and closed everything out. We have had a couple bad experiences with dealerships since we were wanting to buy in cash. When the car we wanted popped up on our search we called them and asked them for the itemized out the door price. Joe got it to me within 5 mins after requesting that via phone call. We are an hour and 15 mins from this dealer, so it was important to us to know numbers upfront. Them doing this ... Read More Google - Apr 15, 2026
Bob Corrie was an absolute pleasure to work with
very helpful and understanding work well with you. jason and jeremy were very professional and would buy again and recommend
Justin was awesome!!!
Salesman Max was friendly and professional. He was patient when I asked to see several cars. He did his best to take good care of me even on a busy Saturday when he had other people he was helping as well. Jimmy was helpful and prompt in working through the financing. He was fun to work with. Both gentlemen stayed after hours to work out my deal and I left with the car I had been wanting! Overall it was a great experience! Would recommend them at Heller in Pontiac!
Bob Corrie at Hellers in Pontiac went above and beyond in helping me make my purchase. Explanations were complete and easy to understand. Answered all my questions.
Justin Greenwell was an amazing salesperson to work with. He worked with me through everything and made sure I got the type of car I wanted at an affordable price. This is a great place to buy a car and I couldn't recommend it more.
Trent was very helpful and knowledgeable about the cars I was interested in and answered all my questions!
Jeremy was wonderful to work with and the financing team was also very helpful and informative! I'm so happy to have found a long-term relationship with Heller Motors !
I recently worked with Devin to secure a new 2026 Lincoln Corsair. I do not live near Pontiac, but Heller Motors had the car for my family. Devin made the entire process seamless. We communicated prior to signing and he prepared everything in advance so signing day was short and smooth. Thank you, Devin! Highly recommended!!!
The experience I had at Heller motors was the best experience I've ever had buying a car. Couldn't ask for a better service or friendlier people to do business with thanks again
Very smooth and easy experience, found a great car for a great price, cant ask for much more. Thank you Devin Long for your help! Highly recommend
Joe was outstanding and kept the process moving. No sitting around and wasting our time. His years of experience definitely shows.
So helpful! Worked hard to meet my needs!
Max was great help on our purchase of a Jeep Grand Cherokee.
Devin was absolutely amazing to work with! I went in knowing exactly what I wanted and he made that possible!
Devin went above and beyond to make sure I was well taken care of. He handled all the paperwork for me via text message and phone conversations that help me spend less time in the dealership to get my vehicle
Justin Greenwell was great to work with
Justin was the absolute best! He helped me out with buying a car for the first time through a dealership and made it easy! If you need any help when at Hellers definitely ask for Justin !
Everyone was friendly, no pressuring. They was great to deal with, took very good care of there customers. Thanks to Anthony our sales guy who was great, we got our new truck and because of how smooth everything was we will be back to buy another at the pontiac store.
