Customer Testimonials
Recently had my van in for a shifting issue. The Heller's team is great with their communication with the repairs as well as the timeline as to how long the repairs would take. Highly recommend!!
I traveled a little bit over two hours one way to look at a vehicle at the dealership. Their was a misunderstanding whether my vehicle had a sunroof or not. And it was probably my fault. The sales staff were exceptionally understanding and for that reason and the vehicle being so nice. I went ahead and purchased it.
They were nice and helpful. And the car is wonderful and I like it alot
Jeremy Mehrkens and his team at Hellers are so awesome . They never disappoint .. I have always dreamed about getting my 4 door Jeep Wrangler and they made it happen and I couldn’t be Happier. If you want a great experience and a great team who will do everything they can to get you into the car of your dreams contact Jeremy he will not let you down . Thank you Jeremy you are awesome for always going above and beyond to make things happen …
Excellent experience buying a new Cherokee L. Trade in amount was agreed too over email with pictures and salesman and finance manager we’re excellent. Only reason for 4 star was brand new car was filthy in and out on purchase. Otherwise absolutely great.
We were extremely pleased with our experience at Heller Motors. Our salesman, Rod Sykes, was especially helpful. He guided us through the purchase process and was very knowledgeable about the vehicle we were considering. Will definitely recommend this dealership!!!
Seen a truck online drove over to take a look. Jeremy was very helpful. Hard to negotiate as they are one price facility but at least you know the price before you arrive. That alone saved hours by cutting out back n forth process.. market is hard for diesel trucks but I'm love with this thing....not sure why I wasted money on women lol. This is an awesome ride😜. Thanks again Jeremy for being upfront n professional!!!!!
Awesome job by Heller Motors! This was my first experience of buying a vehicle from farther than just my surrounding states but the folks at Heller made it easy. Jeremy answered all my questions and got approval to include the missing OEM cargo bed divider with the deal. Then working with Keith to get everything to my local financing in a timely matter, scheduling delivery from Illinois to Alabama and finally taking delivery from the truck driver. All great stuff, but here is the real test of a good company: The included cargo divider ended up being the wrong item ...
Great experience with Kyle in sales and Jake in finance. Very professional and personal with us when it came to finding a car for our daughter. They made the trip from Lincoln, IL via El Paso worth every mile! Will consider Heller again in the future.
We saw a car online and made an appt to go see it. It was priced right and we got a very fair trade in price. Overall, this was the fastest, easiest, and most pleasant car buying experience ever! Highly recommended!!
My salesman Eric was superb! We were able to test drive a couple of vehicles and get past history on them as well as pricing and various incentives
Good people to do business with. Would recommend to family and friends. Sales staff was very helpful, and friendly. Just purchased my 10th vehicle . Great selection
Dave was great. Sent the wife in just to test drive a Jeep and walked out with one. They made the process simple and short. I am happy that her first experience with a dealership was a good one
I couldn't find a Ram truck within my budget or with all the features I was looking for. After browsing through Cars.com, I found the perfect used Ram Truck loaded, lower miles and within my price range. Contacted the dealership through email and was reached out by Joe Andres. He helped make this online deal go extremely easy. I highly recommend giving this dealer and sale guy a shot. You will not be disappointed!!!
I found the vehicle online, contacted a salesperson for a few questions, went to go see it in person that evening, test drove it, and purchased it. Price was fair, process was smooth, I'm a satisfied customer.
The best dealer I’ve ever purchased a car from. Kyle Moritz was an absolute professional when discussing vehicle options and price. He treated me like a human being and not some quick sale. Prior to arriving, I spoke with his sales manager Greg. Just like Kyle, Greg was fantastic and went over everything with me prior to arrival at the dealer. Once there I had a minor concern that he quickly resolved to both our satisfaction, true professional. Keith at finance was a straight shooter. He didn’t try any funny business. He explained my extra addon options and ...
This was the best car buying experience I've ever had. From Kevin, the salesman to the finance team, it was easy and non pressure. I will be back for my future purchases.
Jeremy was my salesperson. I felt like I’d known the guy 20 years, and he and the staff couldn’t have made it any easier than they did. Excellent experience. I drove three hours for good reason, for the great service. Hats off everyone, you earned a repeat customer today.
Eric P and the rest of the staff were great. It’s been a good experience. They all pitch in for each other. Everyone is knowledgeable.
Fantastic experience from start to finish. Eric Prendergast went out of his way to find the truck to suit me and Jason McKeon was the friendliest and most professional sales manager I've ever met.
Excellent experience, GREAT staff! I recently drove 6 hours round trip to buy a used vehicle from Heller Motors. Found vehicle and dealership on-line. I noticed they got great reviews on-line and that's what attracted me to them, plus they had the exact vehicle I wanted, they also have great prices, very large inventory. Our sales consultant was Brad Gillette and we were extremely pleased with his service, help, guidance and constant communication. He answered all of our questions via phone call or texting right away. We could not have been more happy with our experience with Brad, the sales ...
Recently purchased a 2017 Grand Cherokee Summit and I could not be happier. I traveled 8 hours round trip for the vehicle as I was uncomfortable with delivery sight unseen and I would not hesitate to purchase my next vehicle that way. The vehicle was just as Brad described, if not better. Jeff in financing was also a pleasure to work with and made everything as painless as possible. I will be adding Heller Motors and Brad and Jeff to my contacts for my next vehicle. You wont be disappointed, thank you both very much!
Recently purchased a 2017 Grand Cherokee Summit and I could not be happier. I traveled 8 hours round trip for the vehicle as I was uncomfortable with delivery sight unseen and I would not hesitate to purchase my next vehicle that way. The vehicle was just as Brad described, if not better. Jeff in financing was also a pleasure to work with and made everything as painless as possible. I will be adding Heller Motors and Brad and Jeff to my contacts for my next vehicle. You wont be disappointed, thank you both very much!
I recently purchased a used vehicle from Heller and I am not sure I can articulate how pleasant the experience was. Aaron was the sales specialist I worked with and he was incredibly helpful in answering any/all of my questions, was quick to respond and was easy to get ahold of. He listened to what I was looking for in a new car and worked to find me options within my price range. He was accommodating and I am grateful for his help! I worked with Keith in Finance and he helped me understand my options for warrantees and ...
Joe helped me buy my 2019 Challenger R/T. He went above and beyond my expectations. I work long hours and don't have time for car shopping so, he took care of everything through text and email. When I picked up the car, all I had to do was sign and drive, literally! I highly recommend Heller motors and most of all, salesman of the year, Joe! Thank you very much for the great service by all!
Frank Turner @ Heller Motors Pontiac IL provided an overall excellent buying experience. During entire process Frank was polite, timely and thorough in all aspects of the experience with text/email, phone calls and in person. During in person discussions and at time of purchase, Frank and the leadership team, were pleasant and always professional. I will absolutely recommend Frank @ Heller Motors! Joe D
Joe Andres is a top notch salesman. I contacted him and told him the make/model van we wanted to see and that we would not have much time as we were traveling to visit family the day before Thanksgiving. Joe had five mini vans pulled up the the front of the building with the exact options and miles we requested ready to go. He had our car appraised while we test drove the vans and presented us simple numbers all within 45 minutes of arriving. I have bought many new and used cars and his professionalism and timeliness was greatly ...
Excellent place and great service. Everyone was nice and very friendly .Greg answered all questions and was very polite and fun to be around. Keith was great help.
This is the 2nd vehicle I've purchased through Kyle. He listens and gives his input without pushing. He is a trustworthy man. Jeff in Finance treated me very well each time. I will not shop these folks because it is not necessary. You buy from people, and I buy from these folks. Need I say more?
I was able to make a great deal on a newer Buick Lacrosse in less than an hour at Heller Motors! Their used car was well priced and they gave me good trade in value on my 2015 Buick Lacrosse. It was a great experience!
Was greet at the door. Was very polite even though we were scheduled to meet with another salesman. The salesman we had was awesome! Couldn’t have asked for a better buying experience! Would recommend it to anyone!
I found a vehicle online and acquired about it through this. I was able to text with Kyle who's a salesman at the dealership who was helpful. Since this was a long drive to get there it was helpful to have someone talk to ahead of time to make sure the vehicle was what I was looking for. When I arrived at the dealership the staff was friendly and knowledgeable.
My husband and I purchased a used van today. Our sales representative Billy Imhoff was great to work with. He found the kind of van we wanted and contacted us. We were extremely happy with the end result and would buy from him again.
we traveled over an hour to buy a new Pacifica from Heller because of all the good words people have said about them. And the experience was very friendly and respectful. Jeremy Mehrkens was a wonderful person to deal with and very helpful. We will definitely be buying for Heller motors and Jeremy again.
Jeff at Heller Motors made the car buying process as easy as I've experienced. Everything about the car was as described and their were no surprises when I got to the dealership (I travelled from out of town to purchase the car). Would definitely use them again.
It was great to work with Kyle on the purchase of our Elantra. No pressure sales and complete transparency on costs. Highly recommend him and Heller if you are looking to purchase a vehicle.
Heller Motors was one of the best dealership experiences I've ever had. I went there to purchase a used truck. I wound up leasing a new truck because it was best for me. Kyle presented me with all my options and made the decision easy for me. I would recommend Kyle and Heller Motors to anyone. Kyle was extremely knowledgeable about the Dodge Rams that I was interested in.
The Journey looks great. Its that guy standing in front of it.......Lordy! Had a great purchasing experience! Would recommended to anyone. Go to Heller's!!
I knew what vehicle I wanted, I called Heller and spoke to Kyle and told him what I was looking for and the terms that I required and in less than an hour he and the finance manager Jeff called me back they were able to do what I asked and I picked up the Jeep the following day. All said and done I was at the dealership for less than a 1/2 hour.
I live 2 hours away from Heller Motors and I will drive back there to get my next vehicle! My sales guy Joe Andres went out of his way to take care of all the details of buying a truck! Jeff Stearns went thru all the financing with me and was very informative of everything! Both guys are awesome! Nice dealership, they seem to go the extra mile to make the customer happy!
From the email exchange between Lezlie and myself, to meeting Kyle, to the financing with Jeff; all was a very pleasant buying experience. The no pressure willingness to help made for building a lasting relationship. I will personally recommend to anyone looking for a vehicle to take the trip to Pontiac.
Heller motors is a great place to purchase a vehicle.my salesman john brown was awsome gave me his personal cell phone just in case I had ? about the car I was purchasing.very family oriented place to buy a vehicle.give them a try you won't be disappointed.
Friendly sales staff. Went out of their way to help us with the purchase of our 3 vehicles. We have purchased 2 new and 1 used in rhe past 2 years. Bob and Jeff were amazing. Amy and Jon Stevens
My husband and I went to Heller to look for a used van as we had outgrown my car. Justin was awesome to work with and showed us that I could get into a new Chrysler Pacifica for a comparible monthly payment. It was just a bonus that Justin and my husband were able to talk Packers football.
I had a great experience at Heller's today. I wasn't expecting to walk away with a vehicle in just a few hours but everything worked out great. I love that I was able to test drive the vehicle on the high way since I drive to Bloomington for classes. Jeff was a great sales rep. He was easy and comfortable to talk to and made sure I knew what was going on every step of the way as well as finding something in my price range.
See Kyle! Great personality and easy to talk with. Got us just about where we needed to be with our payments. Excellent service, Thanks Kyle!!
Very good ,friendly staff from initial entrance to finalizing purchase. told salesman what we needed and why ,he guided us though the process with no hassles.
Came in with an open mind just trying to find what would fit our family! Not dead set on buying anything but, ready if we found the perfect fit! Dad had one idea of perfect car and Soccer mom wannabe craved her family van! Kyle was absolutely great showing us exactly what we wanted and could afford. He was friendly, compassionate, hilarious, and just a fun guy to make a deal with. Never felt pushed or pressure and truly felt he was passionate about being honest with us about everything. Jeff Stearns was also a greeat guy to work with. ...
We go back To Hellers,as we know we will get the best service Great people and service..Joe Andres our sales person,fines what we want new and used,and is honest about the vehicle. .Everyone knows us by name,and friendly ..
I've dealt with Joe Andres for a few of my cars now and absolutely love doing business with his and the staff at Hellers!!
Pain free experience. John Brown kept searching until the right truck was found. Helped me walk through several options until I knew exactly what I wanted. Then he made sure I got it.
Jeff Butcher anserted all our questions and sent great photos showing it in detail since we lived 1 hour 30 minutes away. He even worked on his day off to make sure the Buick would be ready when we showed up the next day. 5??S. Highly recommend
Jeff Butcher was my salesman at Heller Motors in Pontiac, Il. He is the ultimate professional. He made everything go smoothly and quickly. E veryone at the Dealership is very friendly and helpful. I am a return customer due to the great experience that I had before. I highly recommend Heller Motors if your looking to buy a new or used vehicle.
Able to pull vehicles from other locations fast to provide with the perfect vehicle we were looking for. Kyle was knowledgeable and helpful and gave us a heads up once the vehicles we were looking for were available to pull from any of their locations. Jeff also helped us out with a great warranty within our budget.
Well, my experience with Jeff began with 2 other purchases. A car for my girlfriend, and then her mother. I need to add that both were pleasant and ended with even better financing. When it came time for me to buy a new truck I thought I had my ducks in a row and even picked out 2 trucks. Needless to say my choices were not quite what I wanted. When my test drives were over Jeff got some information from me and what I wanted. I came back the following day and drove this great Ford F-150 Jeff located for me ...
Jeff Butcher was extremely helpful! He knew what I wanted and didn't try to get me into something out of my budget. We found my perfect car and I couldn't be happier with my experience at Heller Motors.
Great customer service, Kyle made the process of car buying simple and easy for us. Very friendly person and very accommodating with all questions or concerns
This is the second vehicle I've bought through them in a year. I thought the first time was made easy, the second time was even faster and friendlier. I couldn't imagine going anywhere else and getting a better deal or experience.
They had excellent service and were True to the word and descriptions. They were also well priced and no added pressure. They were easy to work with and easy to find.
My salesman was Jeff Butcher and he was absolutely amazing! Very professional and nice and super knowledgeable! His no pressure attitude was absolutely wonderful and he was a pleasure to talk to and deal with!
The car buying process is typically not an easy one but Kyle and Heller Motors made it as simple and painless as possible. I would definitely recommend to anyone looking to buy a new or used car.
Greg was a great salesman. Never felt rushed or pushed into anything. And I found my brand new vehicle at a price no one in a 60 mile radius could beat. Great overall experience.
I just purchased a used Buick from Heller in Pontiac and my salesperson, Eli MacKenzie, made the experience enjoyable and hassle free. I will definitely send my friends here first before going anywhere else.
Our Salesman, Jeff Butcher, was not only knowledgeable and extremely helpful, but most importantly extraordinarily upfront and honest, and no pressuring at all. Definitely not your typical car salesman. I would recommend him to anyone, and I will never buy another vehicle from anyone else! The entire crew was a pleasure to deal with and made a typically arduous process very relaxing and enjoyable! Thank you guys, You made the wife and I very happy!
Kyle helped me throughout the whole process. On the phone before hand and at the dealership. He and others helped me along the way to achieve my goals as a buyer and a individual. They did not force anything onto me or pressure me. They were straight forward and honest. We worked out all the details and I drove away with my new megacab!
We went to buy a new Jeep Renegade, the first one we tried had a issue or two Heller went and found a 2nd one for us made the same deal and yes so far it's great! I think some Jeep dealers in the area would of just let us walk but Heller put us in the new Jeep that we were looking for. What could of been so-so customer service was quality. I will buy from them in the coming years The team did a great job. thanks Bob E Bloomington IL
